Privacy Policy

This Privacy Policy explains how AxiHome LLC (“we”, “us”, or “our”), the operator of RunComps, collects, uses, and protects your information when you use our website and software. By using RunComps, you agree to the practices described here.

1. Information we collect

Information you provide

• Account information, your name and email address when you sign up.
• Payment information, when you subscribe, your payment card details are collected and processed directly by our third-party payment processor. We do not store or see your full card number; we only receive limited billing details such as card brand, the last four digits, and subscription status.
• Support communications, information you send us by email or through our contact form.
• Search input, the property addresses you look up in order to return comps and analytics.

Information collected automatically

• Usage & device data, such as IP address, browser type, pages viewed, and actions taken, collected to operate and improve the service.
• Cookies & similar technologies, see the Cookies section below.

2. Cookies

We use cookies and similar technologies that are necessary to run RunComps, for example, to keep you logged in and to maintain your session securely. We may also use cookies to understand how the service is used so we can improve it. You can control cookies through your browser settings; disabling essential cookies may prevent parts of the service from working.

3. Analytics

We may use analytics tools to understand aggregate usage patterns (for example, which features are used most). These tools may collect usage and device information as described above. We use this information only to operate, secure, and improve RunComps.

4. Payment information

All subscription payments are handled by a PCI-compliant third-party payment processor. Your card data is transmitted directly to that processor and is subject to its privacy and security practices. We use the limited billing information we receive only to manage your subscription, process renewals, and provide support.

5. How we use your information

• To provide, operate, and maintain RunComps.
• To create and manage your account and subscription.
• To process payments and send billing and transactional emails (e.g. receipts, renewal notices, password resets).
• To respond to your support requests.
• To secure the service, prevent fraud and abuse, and enforce our Terms.
• To improve our features and understand how the service is used.
• To comply with legal obligations.

6. How we share information

We do not sell your personal information. We share information only with:

• Service providers that help us run the business, such as our hosting provider, database, payment processor, email provider, and property-data providers, who are permitted to use the information only to perform services for us.
• Legal and safety, when required by law, subpoena, or to protect our rights, users, or the public.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

7. Data protection & security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit (HTTPS), access controls, and reputable infrastructure providers. No method of transmission or storage is 100% secure, but we work to protect your information and to promptly address any issues.

8. Data retention

We keep your information for as long as your account is active and as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data as described below.

9. Your rights & choices

• Access, correct, or update your account information.
• Request deletion of your account and personal data.
• Opt out of non-essential marketing emails via the unsubscribe link.

To exercise any of these rights, email us at support@runcompsusa.com.

10. Children’s privacy

RunComps is intended for business users aged 18 and over. We do not knowingly collect personal information from children under 18.

11. Changes to this Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above when we do. Your continued use of RunComps after changes take effect constitutes acceptance of the updated Policy.

12. Contact us

If you have questions about this Privacy Policy or your data, contact us at support@runcompsusa.com or by mail:

AxiHome LLC, 10810 Boyette Rd # 2280, Riverview, FL 33568, USA